Comunet’s Cloud Voice & UCaaS powered by Access 4 can enable your business to transition away from existing phone services and begin leveraging the features and benefits of a Cisco BroadSoft Cloud solution. Access 4 maintain and manage the backend telco grade BroadSoft systems and enable Comunet to deliver, support and provide this offering to our customers.
If your telephones are critical to your business operations, this solution can help provide business continuity and mobility with ease. The Access 4 backend is Geo-Redundant and with softphone / smart phone access, your internet connected users can be online and talking anywhere in Australia and New Zealand even if your office is offline.
This solution can scale from a handful to hundreds/thousands of endpoints and can be deployed as a simple phone system replacement (but in the Cloud) or a full Unified Communications solution, providing Voice, Video and User Collaboration across multiple sites.
Operate a call centre? Or Need one setup? - No problems – With full IVR menus, Queuing and Contact Centre features including Database interactions and wallboards your needs can be met. Comunet can work with you to plan, facilitate and provide a reliable & professional experience for your customers.
Implemented and supported locally in Australia by a trusted provider that also supports your the rest of your IT environment.
Want to know more, please reach out to the Comunet Cloud Voice team on (08) 8100 1111 or email cloudvoice@comunet.com.au and we can have a chat.