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At Comunet, we understand that effective communication is the key to any successful organisation. With the rapid growth of technology, organisations are presented with an array of tools and platforms to enhance communication both internally and externally. Among these solutions, Unified Communication, stands out as particularly beneficial in the modern tech-driven world.
What is Unified Communication?
Unified Communication integrates various communication tools and channels into a cohesive platform, providing users with a seamless experience across voice, video, messaging, and conferencing.
At Comunet, we provide Cloud Voice services incorporating several services, including Microsoft Teams Calling (Teams Direct Routing) and Unified Communication as a Service (UCaaS). These offerings allow your organisation to transition from your old traditional phone line services (PABX) to modernise and integrate your voice system.
The benefits of Unified Communication
Integrating your traditional phone system to modernise digital systems within your organisation provides numerous benefits.
Cost Savings:
Unified Communication as a Service is provided at competitive rates, with minimal or no commitment contracts. It offers a cost-effective solution by integrating all forms of communication into a single platform. By eliminating the need for multiple subscriptions and licenses, your organisation can reduce its IT overheads and operating costs. At Comunet, flexible PAYG or included call plans with the ability to scale are available across our Unified Communication services.
Enhanced Collaboration:
In today’s world, collaboration is critical for driving innovation and achieving business objectives. Unified Communication removes team barriers, allowing employees to communicate and collaborate effortlessly regardless of location or device. It opens all forms of communication, instant messaging, video conferencing, or document sharing; Unified Communication allows teams to work together in real-time, furthering creativity and productivity.
Tailored Solutions:
Incorporate Unified Communication solutions that are tailored to your business needs. At Comunet, we provide customised solutions and full integration, and our team will work with you to plan, facilitate, and provide a reliable and professional communication system that meets your organisation’s needs.
Increased Efficiency and Productivity:
Reduce your number of communication tools and platforms by integrating Unified Communication, where everything is consolidated into a single interface, simplifying workflows, and saving valuable time by allowing employees to easily and seamlessly switch between different modes of communication.
Flexibility and Mobility:
With the increase of remote work and flexible schedules, traditional office setups are quickly becoming outdated. By incorporating Unified Communication in your organisation, employees are provided with the flexibility to work from anywhere, anytime, without compromising on productivity or connectivity. No matter where your employee is working from, whether in the office, at home, or on the go, employees can stay connected and collaborate effectively using Unified Communication tools and applications.
Improved Customer Experience:
If telephones are essential to your organisation’s operations, Unified Communication allows your employees to interact with customers across multiple channels such as helpdesk software, chat, email, or phone, making it simpler and more efficient to provide a response. Employees can communicate with one another quickly, and/or connect customers to the appropriate person or department seamlessly without facing challenging connection issues.
Additionally, Unified Communication provides better audio quality compared to regular and traditional phone systems, allowing your customers to hear the call more clearly, providing a better user experience while minimising the risk of miscommunication.
Integrating Unified Communication into your organisation will transform the way your employees communicate and collaborate, offering unparalleled efficiency, flexibility, and cost savings.
Our team at Comunet is dedicated to helping you enhance your organisation’s communication systems.
Get in touch with us today and take the first step toward a more connected and productive workplace with Unified Communication.