MD Privacy Policy

Comunet Pty Ltd is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Mobile Doctor Windows 8.1/Windows 10 App and governs data collection and usage. By using the Mobile Doctor App you consent to the data practices described in this statement.

Collection of your Personal Information

The Mobile Doctor App integrates directly with your Medical Call Centre System to relay personally identifiable information, such as your name, e-mail address, GPS Location, home or work address or telephone number. The Mobile Doctor App also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites. 

There is also information about your computer hardware and software that is automatically collected by the Mobile Doctor App. This information can include: your IP address, device type, access times and referring Web site addresses. This information is used by Comunet Pty Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Mobile Doctor App.

Comunet Pty Ltd encourages you to review the privacy statements of your third party Medical Call Centre System to better understand how they utilise your personal information. Comunet Pty Ltd is not responsible for the privacy statements of your third party Medical Call Centre System.

Use of your Personal Information

Comunet Pty Ltd collects and uses your personal information to operate the Mobile Doctor App and deliver the services you have requested. Comunet Pty Ltd also uses your personally identifiable information to inform you of other products or services available from Comunet Pty Ltd and its affiliates. Comunet Pty Ltd may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Comunet Pty Ltd does not sell, rent or lease its customer lists to third parties. Comunet Pty Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Comunet Pty Ltd may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Comunet Pty Ltd, and they are required to maintain the confidentiality of your information.

Comunet Pty Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Comunet Pty Ltd Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Comunet Pty Ltd or the site; (b) protect and defend the rights or property of Comunet Pty Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of Comunet Pty Ltd, or the public.

Use of Cookies

The Comunet Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Comunet pages, or register with Comunet site or services, a cookie helps Comunet to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Comunet Web site, the information you previously provided can be retrieved, so you can easily use the Comunet features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Comunet services or Web sites you visit.

Security of your Personal Information

Comunet Pty Ltd secures your personal information from unauthorized access, use or disclosure. Comunet Pty Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other Web sites or services (such as you Medical Call Centre System), it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Comunet Pty Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. Comunet Pty Ltd encourages you to periodically review this Statement to be informed of how Comunet Pty Ltd is protecting your information.

Contact Information

Comunet Pty Ltd welcomes your comments regarding this Statement of Privacy. If you believe that Comunet Pty Ltd has not adhered to this Statement, please contact Comunet Pty Ltd at info@comunet.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.